Branch Manager & Call Center Officer Jobs 2025 in Punjab Provincial Cooperative Bank Ltd PBCBL

Punjab Provincial Cooperative Bank Ltd (PPCBL) has announced new job opportunities for 2025. These jobs are for different positions, including Branch Managers and Call Center Officers. Candidates with a Bachelor’s degree from HEC-recognized universities are eligible.

The bank is well-known as an Agri-focused institution with 151 branches. It is providing attractive career opportunities for people who want to work in banking. Applicants with relevant education and professional experience can apply before the last date.

This advertisement is mainly focused on hiring qualified Branch Managers and Call Center Officers. The positions require strong communication skills, management ability, and knowledge of customer service. Interested candidates are encouraged to apply quickly. Check Also Pakistan Oilfields Limited POL Jobs 2025

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Details of Branch Manager & Call Center Officer Jobs 2025 in Punjab Provincial Cooperative Bank Ltd PBCBL

Branch Manager Jobs 2025

Education: Minimum Bachelor’s Degree from HEC-recognized university
Experience: At least 5 years of experience, with 2 years in a similar position
Location: Different branches across Punjab

Responsibilities:

Supervise and manage the complete branch operations.
Work to achieve deposit mobilization and loan targets.
Develop and implement sales and marketing strategies.
Maintain high-quality loan portfolios to reduce credit risks.
Ensure branch staff follow SBP rules and bank policies.
Guide and train staff for better performance.
Build healthy relationships with existing and new clients.
Promote banking products to increase bank profit.
Ensure compliance with KYC, AML, and CFT guidelines.
Report to regional and head office for branch progress.

This position is ideal for candidates who have leadership skills. Applicants must have banking experience and strong knowledge of operations and customer handling.

Call Center Officer Jobs 2025

Education: Minimum Bachelor’s Degree from HEC-recognized university
Experience: At least 1 year of relevant experience, with 6 months in a similar position
Location: Head office, Lahore

Responsibilities:

Handle customer calls and provide correct information.
Answer customer queries in a polite and professional manner.
Solve customer complaints in minimum time.
Share details about bank products and services.
Maintain call records and prepare reports.
Achieve daily call handling targets and follow service standards.
Update customer information in the system regularly.
Follow all call center policies and procedures.

This role is perfect for individuals with good communication and problem-solving skills. Candidates must be able to work in a fast and responsible environment.

Other Position: Branch Banking Operations Head

Along with these roles, the bank is also hiring for Branch Banking Operations Head.

Education: Minimum Bachelor’s Degree
Experience: 5 years in operations with at least 2 years in a similar position

Main Duties:

Supervise branch operations including account opening, cash management, clearing, and remittances.
Ensure compliance with policies and rules.
Improve and review operation systems for smooth working.
Handle debit and credit card transaction settlement and reconciliation.
Coordinate with State Bank of Pakistan for reporting.

Application Method for PBCBL Jobs 2025

Candidates who meet the eligibility criteria can apply using the following method:

Prepare Your CV
- Include full details about your education.
- Mention your work experience clearly.
- Attach a recent passport-size photograph.
Submission Options
- Email: Send your CV with the post name to hr@ppcbl.com.pk.
- Post: Send by courier to Head Human Resource Division, The Punjab Provincial Cooperative Bank Ltd, Head Office, Shahrah-e-Quaid-e-Azam, 5-Bank Square, Lahore.
Deadline: Applications must reach by 20 April 2025. Late or incomplete applications will not be considered. Check Also Aligarh Public School & College Lahore Teaching Jobs 2025
Selection Process:
- Only shortlisted candidates will be called for interview or test.
- No TA/DA will be given for attending the test or interview.
Bank Rights:
- The bank has the right to accept or reject any application without giving a reason.

Branch Manager & Call Center Officer Jobs 2025 in Punjab Provincial Cooperative Bank Ltd PBCBL Advertisement

FAQs about Branch Manager & Call Center Officer Jobs 2025 in PBCBL

Q1: What is the last date to apply for these jobs?
The last date to apply is 20 April 2025.

Q2: What qualification is required for Branch Manager jobs?
A minimum Bachelor’s Degree from an HEC-recognized university is required.

Q3: How much experience is needed for Branch Managers?
At least 5 years post-qualification experience with 2 years in a similar role.

Q4: What is the education requirement for Call Center Officers?
A Bachelor’s Degree is required for this post.

Q5: Do Call Center Officers need experience?
Yes, 1 year of experience with at least 6 months in a similar job is required.

Q6: Where are Branch Manager positions available?
They are available in multiple branches across Punjab.

Q7: What is the duty location for Call Center Officers?
They will work at the Head Office in Lahore.

Q8: Can candidates apply online?
Yes, candidates can apply by email at hr@ppcbl.com.pk.

Q9: Will TA/DA be given to applicants for interviews?
No, TA/DA will not be provided by the bank.

Q10: What skills are needed for these jobs?
Good communication, customer service, teamwork, and management skills are required.

Punjab Provincial Cooperative Bank Ltd is offering exciting jobs for Branch Managers and Call Center Officers in 2025. These positions require education, experience, and strong skills in management and communication. Candidates must apply before the last date, 20 April 2025, by sending their CVs through email or post.

These are great opportunities for people who want to grow their career in the banking sector. Stay connected with us for more job updates and career opportunities in Pakistan.